Privacy Policy

We collect information you provide directly to us when you: submit our contact form (name, company name, email address, phone number, city/state, and message); subscribe to our newsletter (email address); or communicate with us via email, phone, or WhatsApp. We also collect limited technical data automatically, including your IP address (used solely for security and rate-limiting our contact form), browser type, and pages visited, via standard server logs.

We use the information we collect to: respond to your sales enquiries, complaints, or support requests; send you our newsletter if you have subscribed; improve our website and services; and comply with legal obligations under applicable Indian law including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. We do not use your personal data for automated decision-making or profiling.

We do not sell, rent, or trade your personal information to third parties. We may share your information with: our email service provider (for sending transactional emails and newsletter); and government or regulatory bodies when required by law.

We retain contact form submissions for a period of 3 years from the date of submission for business relationship management and legal compliance. Newsletter subscription data is retained until you unsubscribe. You may request deletion at any time by contacting us at customer.care@mrkfoods.in.

We implement industry-standard security measures including HTTPS encryption, Content Security Policy headers, and rate limiting on our contact form. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Under the Digital Personal Data Protection Act, 2023, you have the right to: access personal data we hold about you; correct inaccurate personal data; request erasure of your personal data; and withdraw consent to processing. To exercise any of these rights, contact us at customer.care@mrkfoods.in or by post at our registered address.

Our website does not currently use cookies for tracking or analytics beyond standard server logs. If we introduce analytics cookies in the future, we will update this policy and provide appropriate notice and consent mechanisms.

Our website contains links to third-party websites (Google Maps, social media platforms, SharePoint catalogues). We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

Our services are directed exclusively at businesses (B2B) and not at individuals under the age of 18. We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

For any privacy-related questions or requests, please contact our team: MRK Foods Private Limited Vijay House, Ground Floor, Devidayal Compound, Near Samriddhi Garden, Bhandup West, Mumbai, Maharashtra 400078, India Email: customer.care@mrkfoods.in Phone: 1800-889-3701 (Toll Free) Monday to Saturday, 10:00 AM – 6:00 PM IST